Starting or Changing a Subscription
If your team's needs or size change, you can update or manage your plan at any time from 'Team Settings → Team Management'.
Starting a Plan Subscription
Open the Team Management tab
Go to Team Settings → Team Management tab.
Click Change Plan
Click the Change Plan button at the top.
Choose and apply your plan
Review the pricing page, select the plan you want, and click Apply Plan to go to the payment page.
Enter your payment information
Enter your email, card details, and other billing information to start your subscription. If you have a promotion code, enter it in Add promotion code to apply a discount at checkout.
Note
Walla uses an overseas payment gateway. Before paying, make sure to disable the "block overseas KRW payments" setting in your card issuer's app. Some card issuers may also charge international payment fees.
Cancelling a Plan
To cancel your current subscription, click Cancel Plan.
Changing a Plan
To change the billing cycle (monthly/annual) of your current subscription, click Update Plan.
Changing Your Payment Method
If you want to switch your current payment method (card) to a different one, click Add payment method.
Checking Payment Receipts
Download the invoice or receipt
Because Walla bills through an overseas payment gateway, if the amount on the invoice or receipt differs from what was actually charged, the difference may be your card issuer's international payment fee.
Warning
- If overseas KRW payments are blocked at the time of billing, your payment may fail.
- Downgrading affects team members and response data, so make sure to back up your data and clean up storage before making changes.
- Before changing plans, please review each plan's details on the pricing page.