Manage Forms

Responding While Logged InPro

Respondents don't need a Walla account. They can start responding by entering a password shared in advance, or a verification code sent to their email address or phone number.

Password protection

  • Turn on password protection and set a password, and respondents must enter that pre-shared password (a single shared password only) to reach the form.

User verification

Open survey settings

Click the ⚙️ icon in the top right of the editor to open survey settings.

Go to the Respondents tab

Select Respondents from the tab list on the left.

Turn on user verification

Turn on User verification in the Verification section. Once the toggle is on, options for choosing a verification method appear.

Verification methodWhat the respondent does
EmailEnter an email address → enter the verification code received by email
Phone numberEnter a phone number → enter the verification code received by text

Done

Only people who complete verification can enter the survey.

Allowing only specific respondents

Allowing emails and domains

  • Turn on Allow specific emails/domains and enter values in the input box.

    • To allow an individual address: user@example.com

    • To allow an entire domain: @example.com

      • The domain format is convenient for surveys aimed at everyone in a company.
    • Leave it empty to allow all emails.

Allowing phone numbers

  • Turn on Allow specific phone numbers and enter numbers including the country code.
  • Leave it empty to allow all numbers.

Changing the verification screen message

  • Respondents see a default message on the verification screen. To write your own, turn on Verification screen message at the top of the Respondents tab.
  • With the toggle off, the default message is shown.
  • The message appears in this position.

Limiting to one response per verified user

  • Verification alone still lets the same person respond multiple times. To limit each person to a single response, also turn on Once per verified user in the Duplicate responses section.
  • Responses are then limited to one per verified email address and phone number.
  • See Preventing Duplicate Responses for more.

Good to know

If you turn on Once per verified user without a verification method, email verification is turned on with it. Conversely, turning off User verification also turns off Once per verified user. If you've toggled verification settings off and on, double-check that the duplicate limit hasn't been released.

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