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Creating Personalized Questions

Response piping pulls answers from previous questions to display personalized questions to respondents. By reflecting their answers in later questions, you can create more natural and personalized surveys.

Examples of Response Piping

  • If a respondent enters "John Doe" in a name field, the next question can display something like "Hello, John Doe!"
  • You can also re-display a previous answer to create verification questions like "Please confirm this information."

How to Set It Up

Go to the input area

On the project edit screen, place your cursor in a field title or description input.

Type the '@' symbol

When you type '@', a list of previously added questions appears below.

Select a question

Choose the question you want to reference, and the field name will be inserted as a blue tag.

Confirm in the actual survey

When the survey is displayed, the response value of that question is automatically substituted in.

  • Example: For the question "Hello, @Name field!" — if a respondent enters 'Suzy', the actual survey will show "Hello, Suzy!"

Tip

  • Response piping boosts respondent engagement and creates a more personalized experience. Use it to naturally connect respondent-specific information — such as name, region, or selected service — to subsequent questions.
  • Note that piping can only reference questions that already exist, so be sure to place the source question earlier in the survey.

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