Payment Brokerage Field
Configure products and prices so respondents can pay directly in a form, then manage transactions and settlements.
The payment brokerage field lets you accept card and wallet payments in a form without entering separate Toss Payments merchant credentials. Proceeds are paid to your registered settlement account.
A seller can be registered to only one team
Once you complete seller registration for one team using the same identity-verification details, you cannot register that seller for another team. Check which team will operate payments before registering.
Register as a payment seller
A team owner or admin should open Team settings → Payment brokerage and complete seller registration.
- Choose an individual or business seller type.
- Complete NICE identity verification.
- Business sellers also enter their business information.
- Enter and verify the bank account that will receive settlements.
- You can enter a customer-support email that will be shown to respondents. If you add one, enter the code sent to that address within 5 minutes to verify it.
Confirm that the seller status is Active. A form containing this field cannot be published until seller registration is complete and the seller is active.
Add the payment brokerage field
Add a Payment brokerage field in the project editor.
Only team owners and admins can change this field's payment settings.
Configure the product and amount
Select Payment settings on the field and enter the following information.
- Product name
- Product description
- Payment amount
- Sale start date and time (optional)
The minimum payment amount is KRW 100. If you set a sale start time, respondents cannot pay before that time. The sale start time cannot be changed after the form is published.
Review the estimated settlement and save
Review the estimated settlement after Walla and card (PG) fees, then save the settings.
- The Walla fee varies by the team's plan at the time of payment.
- Card (PG) fees may vary by payment method and business tier.
- Actual settlements may differ from the estimate depending on refunds and transaction history.
Publish and manage payments
Publish the form after saving the settings. The buyer's email is collected during payment.
Open Team settings → Payment brokerage to view transactions, issue refunds, and review scheduled and completed settlements.
Respondent payment flow
Enter the buyer email
The respondent enters a buyer email in the payment field and selects Pay. This email is used for payment confirmation, refunds, and customer support.
Select a payment method
In the Payple payment window, they choose an app card, Naver Pay, Kakao Pay, or a card issuer and complete authentication.
Confirm payment preparation
After authentication, they return to the form and confirm that payment preparation is complete.
Submit the response
They must select Submit response in the form within 10 minutes to complete the payment.
Submit the response after payment
Completing authentication in the payment window does not finish the payment. The respondent must select Submit response in the form within 10 minutes.
View the seller page
Open Team management → Payment brokerage from the workspace menu. The page is organized into Seller, Transactions, and Settlement tabs.
Seller: Check seller and KYC status, registered account, settlement account, contact email, verification documents, and field-review history.Transactions: Review the current month's transaction amount and limit, search by order number or form ID, inspect payment and buyer details, issue eligible refunds, and download transaction history.Settlement: Review unsettled orders, gross sales, cancellations and refunds, Walla fees, card (PG) fees, VAT, and the final settlement amount. You can also filter and download settlement history.
When the settlement date arrives, Walla reviews and pays the amount to the registered bank account. No separate settlement request is required.
Payments of KRW 500,000 or more
During the beta period, a payment brokerage field with a per-payment amount of KRW 500,000 or more cannot be published.
Refunds and settlements
- Buyers can request a refund within 3 days of payment.
- Sellers can issue a refund within 14 days of payment.
- Proceeds are settled on the 15th of the month following the payment month.
Prohibited products
You may not sell illegal goods, counterfeit products, drugs or psychotropic substances, weapons or imitation firearms, obscene material, alcohol, tobacco and other youth-harmful products, prescription medicines, gambling products, other people's personal information, or anything prohibited by applicable law.