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File Upload Field

A field that lets respondents upload files from their device. Perfect for collecting photos, documents, videos, and other file types.

How to Use the File Upload Field

Choose a file

Respondents click the Choose File button to pick the file they want to upload.

Finish the upload

After selecting, they must click Upload This File to complete the upload.

Submit the response

Uploaded files are only saved once the response is submitted, so respondents must finish uploading and then submit the survey.

Upload Size Limits

  • Free plan: Up to 15MB per field
  • Pro plan and above: Up to 500MB per field
  • You can also set your own maximum upload size in the settings menu at the bottom right.
    • Free plan can be set to 15MB or less; Pro and above to 500MB or less.

Available options

  • Required
  • Sensitive file access control
  • Auto-delete data

Sensitive file access control

With sensitive file access control enabled, files are stored privately and only users with the specified permissions can access them. Every file access also requires a reason to be entered, and all access records are saved automatically to the activity log.

  • A reason must be entered every time a file is viewed or downloaded, and that reason is recorded in the activity log.
  • Once enabled, it cannot be turned off.

Caution

If you downgrade from the Enterprise plan to Free or Pro, viewing and downloading sensitive files is restricted.

  • The response sheet and exports show a secure download link instead of the original link, and this field is excluded from bulk file downloads.
  • Files from responses received before you turned the toggle on are protected automatically as well. (It may take some time to apply.)

Caution

Files are not saved unless the survey is submitted after the upload is complete.

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